I would say that client’s prefer getting a greeting from a live person on the other end and having their calls routed instead of hearing a recording with “press this number to reach this person, press this number to reach this person, etc.is the biggest improvement by joining Office Alternatives. When I’ve called into the office or would be near the front desk when calls come in, everyone seems to do a great job of answering the phones in a friendly, professional way.
Sharon Carr
Advanced Brokerage Services